woman making drink

If you have excellent customer service skills and want to begin work in a market with loads of entry-level opportunities and the opportunity of rapid development, a career in hospitality might be precisely what you’re searching for. The business is tremendously varied, and companies vary in size from global household-name restaurant, resort and travel groups to little family-run companies. There is also scope to establish your own company, though would-be entrepreneurs will likely be better off working in the industry to gain experience and understanding before striking out on their own. 

This is a business that provides opportunities to school leavers at both 16 and 18 and graduates and those with postgraduate qualifications. Whether you wish to begin earning or work your way up or pursue higher education and relevant further research, you should be able to find a path to employment that will fit you.

What sorts of jobs are there in travel and hospitality?

The array of opportunities is vast, from sales roles at travel agencies to five-star handling resorts on the opposite side of the earth.

Adventure Tourism: If you love being paid to go trekking, hiking or kayaking, then this could be the career for you. There’s also a desk-based facet to this field of work, as you can spend some time exploring and planning expeditions. Based on the precise nature of your role, you will need loads of energy, excellent planning and organisational skills and a friendly, calm and confident personality.

Hotel Management: Multinational hotel groups often employ staff who specialise in areas like finance, marketing and human resources, and rapid progression to greater managerial functions is usually possible. There are abroad opportunities which range from ski resorts to Caribbean island retreats, and lodging could be provided as part of their job.

Restaurants:  Obligations for restaurant managers include planning changes, overseeing standards of food, implementing safety and health procedures, and maintaining excellent service. Some managers start as kitchen or waiting staff, while others join after their A levels. Some employers have structured training programs which you may input at different levels and that provide career progression from waiting jobs to shift supervisor and assistant manager positions. If you would like to combine a management training scheme, you might require additional or higher education qualifications in a relevant topic.

Bars, clubs and bars:  You could begin with an entry-level job serving clients and advancement to a managerial role or research for a relevant degree and combine a graduate scheme. As a manager, in addition to recruiting and coaching staff, your role could include working behind the bar, dealing with accounts and buying stock.

Events and conventions: There are many different kinds of activity you could become involved in, from trade shows and careers fairs to research conferences and exhibitions. You could start work in a support role on the floor and advancement to a senior event management function that calls for planning and organisation. You may have the ability to combine the industry at a higher-level role when you’ve got relevant higher education qualifications. Your employer might be a business or venue with its event management group or a specialised service, and you might be responsible for tasks like booking venues, arranging accommodation and construction material for attendees to eliminate them.

Travel Agencies: Travel agents sell vacation packages and help clients with travel arrangements. Alternatively, you might be able to have a spot on a management training scheme, although competition is fierce and you’re likely to require a degree.